Global Customer Experience Management Company Joins Award-Winning PR Firm’s Strong List of B2B Clients Ahead of Rebranding
ORLANDO, Fla., Oct. 11, 2022 (GLOBE NEWSWIRE) — PR rampagean award-winning global public relations agency providing media relations, digital and influencer services, today announces the addition of leading customer experience management (CXM) company, OvationCXM. The SaaS platform is the first of its kind to solve customer experience problems in real time, used by some of the biggest names in the banking, payment and retail industries.
Uproar PR will leverage its thought leadership services and invaluable trade and national media relationships to secure impactful coverage for OvationCXM, with a focus on payments placements, fintech and domestic finance. The two joined forces prior to the company’s rebranding to allow enough lead time to analyze CXM’s media landscape and strategize the best approach to capitalize on existing credibility and gain new brand awareness.
“Our solution is truly the first of its kind and is a solution that many businesses can benefit from,” said Sherri Schwartz, director of marketing for OvationCXM. “We have seen a lot of success on our part with generating business from the financial services sector, from banks to payment processors. We know that Uproar PR has strategic knowledge of the financial services industry and the relationships to insert OvationCXM into the conversations and coverage that will ultimately support our expansion goals.”
Formerly known as Boomtown, OvationCXM’s recent rebranding better aligns with its purpose and mission of helping businesses manage customer journeys and resolve customer issues in real time. OvationCXM is a category leader in the burgeoning CX industry and recently closed a $20 million Series C Round of venture capital and debt financing at a strong valuation, fueled by the impressive 600% year-over-year booking growth of the company.
“We are passionate about helping brands increase their share of voice within their industry and becoming the go-to expert source for media,” said Catriona Harris, CEO of Uproar PR. “OvationCXM is at the forefront of the CXM market that is projected to become a multi-billion dollar industry over the next decade, and we are excited to continue showcasing the company’s success through media relations.”
To learn more about Uproar PR and its experience with fintech and financial services companies, visit alborotopr.com.
About Fuss PR
Uproar PR is an award-winning, full-service agency that delivers top-notch results to drive sales and build awareness for their clients. With service offerings in media relations, social media, thought leadership, and influencer marketing, Uproar PR continually places its clients at the forefront of industry and national trends. Before COVID-19, Uproar had a team of 50 people across three offices in Orlando, Chicago and Annapolis. Adjusting to the needs and demands of his team and the new environment, he now has a team of more than 60 full-time employees in 14 states. The PR agency works with a broad spectrum of technology, lifestyle, consumer, and professional services clients. Dedicated to quality results and a world-class corporate culture, Uproar PR has been recognized in Top Company Cultures Entrepreneur List, Gold Stevie Award Winner, Florida Trend Best Companies to Work For, ChicagoInno’s Top 100 Coolest Companies to Work for in Chicago, and winner of the Platinum Hermes Creative Awards. For more information visit www.alborotopr.com.
OvationCXM, a Boomtown Network Inc. dba, is the customer experience management company that helps businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unlock the benefits. The OvationCXM platform (“CXMEngine”) includes pre-built CRM connectors, customer journey automation and orchestration tools, ecosystem aggregation, as well as integrated communication and knowledge delivery solutions in one seamless platform. Customer experience professionals choose OvationCXM because CXM technology delivers simplicity at scale, streamlining CXM efforts at every customer touch point. OvationCXM is headquartered in Tiburon, California with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures, and Commerce Ventures. To learn more and join the companies delivering exceptional experiences to more than 1.5 million customers, visit www.ovationcxm.com.